Equus England Online Equestrian Shop

Equus England Online Equestrian Shop

User reviews
4

Value For Money

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Equus England Online Equestrian Shop

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Equus England Online Equestrian Shop
3.5 2 user reviews
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4

Value For Money

User Reviews

glenc
3

Value For Money

Poor Stock Control / Delivery

Having ordered a gift on Equus and the site stated it was in stock and gave a delivery date that was well within the timelines I needed, I was really dissapointed that I had to chase delivery as it was later than expected and was then told that they're basically a drop shipping business as they didn't hold stock of this item themselves but were just getting it from a 3rd party and didn't have concerete timings.

I explained the situation and was offered some loyalty points which amounted to a cash value of about £1 which didn't exactly fill me with joy.

I'd say if you want to go to a reliable retailer who has proper stock levels and stock control and can thus deliver what you need when they say they can I'd avoid Equus.

emabrunton
5

Value For Money

Quick Delivery , Amazing Customer Service - What A Gem!

I ordered a couple of items in the clearance sale and received them the next day even though I did not pay for next day delivery, one of the items did not fit... a free returns service is offered and they replaced in 2 days with the correct size, easy to get in touch with them on Facebook, twitter, skype etc - perfect transaction and amazing products and website, discount codes etc. Why aren't all equestrian stores like this one!?

Well done Equus - not seen you before but will definitely be using you again!

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