Empire Cinema

I recently purchased Empire cinema tickets and the service was excellent. They arrived very quickly and I would definitely purchase from them again.

I have been going to Empire at Tower Park in Poole for several years now and can't really fault the place.

I use the online system to book tickets, it costs a little extra but its nice to boook in advance and pick the best seats.

The new studio cinema rooms are my favourite, awesome picture and sound.

Some sort of loyalty scheme would be nice though. Food is far too expensive and have now stopped buying any at all.

Don't buy the gift cards - they end up being bad value. You can only do it by phone, it is a chargeable nuble (10p per minute) and they read out loads of terms and conditions. I put in the card details using the key pad - but you are then put through to an operator who asks for the card details again - and reads out all the terms and conditions again to extend the call duration. Because the voucher was for £20 and I only bought two tickets - the call handler put me on hold to check if I had to spend it all in one go - Don't they train these people? Surely a very basic point that must apply to every call - I cannot believe everybody else spends the whole voucher value every time. I suspect that was another way of extending the call.

I chose to book for a day and time that I knew had availability from theweb site. It tooks 7 minutes and cost 70p + a booking charge of 60 or 70p as I recall + the cost of the call.

So in my view, not impressive, poor value and service. Not good as a gift idea.

I went to see Piranha 3D at the Empire Cinemas in Clydebank. The ticket was reasonably cheap compared to my usual cinema in Glasgow. It was Orange Wednesday and it was quite busy at the ticket desk but a member of staff directed us to the popcorn counter tills which apparently could also sell tickets so I was served much faster.

The food wasnt cheap of course but what do you expect. The friendly guy who served me informed me that I could get a combo deal and save a little bit of money - and every little helps!

The film itself wasnt great but at least the other audience members were! The hall was nice and cool and the chairs were comfy with lots of leg room.

The Cinema was tidy but possibly a little outdated and worn but still tidy! There was a member of staff again at the end of the film who said Thank You on exiting which was a nice touch!

I will certainly visit this cinema again and hopefully have the same expieriences.