Cinema Paradiso www.cinemaparadiso.co.uk

If I could give 0 stars I would. Signed up for free trial, no DVD turned up until AFTER trial period finished and £10 been taken. Two further monthly payments were collected even though cancellation was immediately requested. Numerous emails have been completely ignored. Shirty company, shirty service, shirty attitude!!!

I wouldn't recommend for tv series. I received and returned the first disc of 'the Tin Star' and am still waiting for the second 11 weeks later despite raising this delay with customer service. A good job it's not game of thrones, at this rate watching the complete set would take 7 years!

Good library and good website. But turnaround is far too slow. Makes a nonsense of getting the many-as-you-want rate as you wont get more than the budget level. Too bad.

I have been using this company for several years and they are marvellous. The turn around is extremely fast and the choice of DVDs is incredible. Every time I have suggested a title, it has been bought (if it exists for use in the UK). When I have had queries, they have been answered promptly and efficiently. If I report a problem with a disc, an alternative disc is sent out on the same day. On the odd occasion when the postal service has been slow, then Cinema Paradiso have sent out my next disc anyway before they received the previous one. You can even freeze your account for up to 13 weeks in any year, and apparently you can cancel at any time - but I've never wanted to do that. All in all, it is an amazing service.

I had a subscription with lovefilm.com but they recently closed down...I found this service by a google search.

I am extremely impressed as i have a 3d tv and was finding it hard to find another service like lovefilm for 3d movies.

I have nearly finished my trial but i will be signing up for monthly subscription.

highly recommend!!

I can say that I'm happy with Cinema Paradiso, I have been using them for the past year and I like their extensive selection of films. I pay £12 a month, I get two discs at a time, the discs are not scratched and arrive relatively quickly. Value for money is alright. Their website is fast and easy to navigate. It's very simple to create new lists and to add films to them. The only downside I see is there's no phone number on their website, in case I need to contact them. The only way to get through is via email and I personally prefer to pick up the phone and talk to someone, it's much quicker.

Overall great experience, I would definitely recommend them to friends and family!

Anybody would think I'm being paid to write this, as it appears at odds with most other reviews.

Pluses:

Best collection of films available- Extremely important to me

Not expensive

Only had three duff dvd's in 3 years

No delays in actioning changes

Minuses:

None

Enjoy!!

Awful service.

I signed up for Unlimited 2 Discs package and the following day I was sent 2 discs from my list, my list was 20+ titles and the bottom 2 was sent (pointless having priority list if they are not evening using it to send titles you want in order)

I returned these 2 discs which the system showed as received but almost 2 weeks later they have not sent anymore out. (their own terms even state they send out next ones on same day they receive)

I used the sites contact forms to message them twice yet no response at all.

They have no phone contact so I even messaged via social media they just delete the posts.

Other things i noticed is 20% of the titles they have listed on the site they do not even stock they just have SAVE or you add them and then status shows as Limited Stock pr long wait.

I was a member few years ago back then they did hold off sending discs like they put a hidden limit on your account so you wont get more then 10 discs a month even when on unlimited package.

Last thing they do not even work on Saturdays what is that about? this makes no sense at all the post runs on that day even if they only accepted discs coming in it's misleading calling it month service.

Having returned back to CP after many years with LoveFilm, it was a rhapsody! Cinema Paradiso have an amazing customer service, great choice of films and for me what was important was that they offer huge variety for 3 different generations in my family! Would highly recommend to everyone!

In view of some of the negative comment I have to say that I have been using Cinema Paradiso for years and the range of titles and level of service just gets better. Post and return is by Royal Mail first class so is fast and if you have problems such as defective disks or postal issues I have found their service impeccable. You can also list DVDs you would like them to obtain and they show forthcoming DVDs (& blu-rays) which you can add to your list ready for release.