Atlantic City, The Chelsea

By far the worst customer service at a front desk I have ever had!!! We were booked here for a cheerleading competition and my daughter was injured about 3 nights before we were scheduled to be there. I call right under their 72 hour cancellation policy and they refused to just cancel my reservation without charging me the 1 night stay. I explained to several people about our situation and the lady on the phone was just flat out not understanding and could careless. I could understand charging me the one night stay if I was canceling the night before but it was after the 48 hour mark but right under the 72 hour requirement. I mean come on! I would have been better off just not showing up. Hopefully other people have a better experience than I do.