Four Seasons Hotel, Douglas

STAYED AT THE FOUR SEASONS FOR 5 NIGHTS IN SEPTEMBER 2010. THE HOTEL IS BILLED IN THE PREMIER HOLIDAYS BROCHURE AS "3 STAR B&B ACCOMMODATION" BUT WAS BY FAR THE WORST GUEST HOUSE I HAVE EVER STAYED IN AND SHOULD NOT EVEN HOLD A 1 STAR RATING. IT WAS GRUBBY THROUGHOUT, THE ROOM, STAIRCASES AND DINING ROOM WERE COVERED WITH DIRT, DUST AND COBWEBS. THE STAFF WERE ALSO UNPLEASENT AND GROTTY IN APPEARANCE. I WOULD NOT RECOMMEND THIS DUMP TO MY WORST ENEMY. EVEN OUR TAXI DRIVE APPOLOGISED FOR HAVING TO LEAVE US THERE.

we stayed in this establishment 3 years ago, grubby, damp on ceilings and the bedding also felt damp. a pornographic dvd was in the dvd player !! we had children with us but when we commented on the dvd found the owner laughed it off. would never go back. only good point was a very good breakfast daily. i would have written a review earlier but have only recently become computer savvy.

We visited Douglas and the Isle of Man during the Manx Grand Prix last year August 08.We booked Four Seasons Hotel through a Travel Company which specialises in holidays on the island and were greatly looking forward to the holiday, but we do feel that the overall condition of the accommodation spoiled our holiday.

This establishment was in our opinion shabby,unkempt and rundown in condition.Our room was quite frankly disgusting with mould on the ceiling and walls.The furniture was falling to pieces and smelled of damp, we did not dare put any clothing in any of the drawers or the wardrobe.The room smelled of damp and old cooking oil, we believe it was situated over the kitchen of the hotel.The towels in the bathroom were musty,the crockery was dirty and chipped.

When we complained about the room etc the owner/manager was most unhelpful and rude.