Hotel El Paso, (Universal Port Aventura Complex)

Best Holiday i have ever been on!

This hotel is amazing, The pool's are HUGE and the food is lovley.

We ate at the hotel most nights because it was so amazing!

If you are thinking about comming i would 100% recommend to anybody, Childeren or Adults this hotel is amazing, Great entertainment and friendly staff!

Went at halloween, was amazing, entertainment was brilliant. Food was unbelievably good. Would very much like to go here again! Would and Have recommended to friends. Rooms are very comfortable. Me and my family had a very nice stay.

Hotel El Paso was an excellent hotel, very comfortable rooms, good food at the restaurants, the pool is fantastic. Staff very pleasant and helpful.

Overall it was brilliant and we would go back if we could afford it!

When we were last there 3 years ago at the El Passo Hotel! The hotel was lovely but the reception staff. It will not stop me going back to this complex, it is wonderful for the children!

We have just returned from this hotel 08 10 08 overall it was a nice hotel apart from the couple of bad points I have listed. We were a bit disappointed with our room as on our arrival we asked if there was an upgrade available the reception told us all rooms were the same but in my opinion they are NOT. We were on the top floor of the main hotel with no balcony just a window that opened completely which I thought was really dangerous. We took our two youngest boys who are 10 and 13 and I was terrified of them going near it. It was also an adjoining room not fun with noisy neighbours. After having a look round after our arrival we discovered all the other floors had a small balcony and the ones around the pool area were lovely with a big balcony, I would say if you do have small children insist on not going on the top floor the windows are really dangerous. The food is quite nice but to much of the same thing everyday and sometimes its cold but I guess they didn't put a microwave in there for nothing. The hotel is clean and the maid service was very good, reception staff where ok. I would recommend this hotel but will not be returning there again ourselves. We were purely just put off by the room we were given and the noisy people we had next to us.

Overall my stay was great. One little point to make is the lifts, they get pretty congested at times because of the sheer number of people wanting to use them. This is because the staircase at the side of the hotel is used as an exit one. and you can't access it from the outside, unless someone leaves the door open. The female staff at the reception desk were very helpful.

Had great time in hotel El Paso and parks. Beach club was great. Food good. Kids enjoyed so much that they want me to book again. Been to Orlando; with just 2 hour flight I enjoyed this just as much.

Food was 95% of the same, not what you would expect to have when to pay to go half board in a 4*hotel. The bar staff were not friendly enough. I was not served for 15-25 minutes (not a one off).

Dinner food was cold sometimes.

This was an A* holiday. Absolutely everything was good, hotel clean, bed linen changed daily, amazing choice of hot and cold food, delightful happy staff, very helpful First Choice team who organised two trips (Barcelona footie stadium and coastal tour by boat).

Hotel was informative, clean, fabulous location, wonderful facilities. I would recommend anyone wanting to maximise their holiday with visits to Theme Park and the wonderful Caribe Water Park to stay at El Paso. Had no involvement with Rep, does not seem to be any requirement for a rep at this hotel.