Park Resorts Carmarthen Bay

I love this place. Alas there was quite a bit of dog poop on the grass near the sea front.

This morning there is dog poop on the outskirts of the children's park, which one of my grand children has come into contact with!

This is the responsibility of the dog owner to clean up, but it's not going to be done now.

Dogs should be kept on leads or extended leads outside of their own accommodation.

We purchased a caravan in October 2015 we were promised deep cleans repairs all to be done before we took over the caravan it didnt happen.

Then 1 month before season started we were sent a very long list of repairs that had to be done before we could let the van out on thier easy let scheme.

The letter that came didnt even have our name on it just to the owners of pitch 85.

We complained to the management including the general manager they did agree to do the repairs free of charge after a lot of haggling.

But it took months for them to do promising this and that eventually they were complete in the June of 2016.

The easy let system was rubbish you couldnt go on to thier web site to see what bookings they had for you also you couldnt go into your account to see how much money was in there from the lets you only had a statement at the end of the season in October.

Everytime we went to stay there we always spent most of the time cleaning the caravan this was supposed to have been done by them also stuff would go missing that we put in like extra coat hangers in wardrobes for guests these were taken out by them classed as health and safety risk plus mats on bathroom floor same reason never got them back.

the final straw came when we took our grandchildren for August Bank holiday only to find it had been double booked by them but so say that couldnt happen but it did we ended up going back home as the site was fully booked.

So after that we decided to sell the caravan we advertised it on various sites and asked them to sell it as well.

In the end we asked them to sell to a dealer which they did for £4500 by the time we had money for the lets added to that we had to take a loan out to cover the rest of the money to pay back to the loan company.

I made about 40 phone calls to them in the final days to make sure that the money had been paid to the loan company to clear the debt they did not return my calls at any given time it was always me ringing them to find out in the end i phone head office to sort it out myself.

so if your thinking of buying a caravan from Carmarthen bay Kidwelly DONT

Arrived later in the evening to bungalow accomadation to find the floor covered in stains cat hair and thick dirt. There were dead slugs in the bathroom, live slugs in the bedrooms. Dirt over every surface, drawers and wardrobes in each bedroom. Dining table was filthy and the place mats on the dining table had mould growing all over them and in between them. We had to spend a night there without it being cleaned because the reception was shut. It took three phone calls and three visits in the morning to resolve the issue therefore wasting our first day. Even when the cleaning staff arrived I was basically given cleaning equipment to do it myself. I have complained since coming home, and neither hoseasons or the park have replied to the issue. Can't even be bothered starting on the park its facilities or the food they serve. Just don't bother going, they don't care, they just want your money. It is disgusting.

The reception Team were very informative and welcoming. The Caravan was clean and our beds were made up by our arrival which was great. The scenery is spectacular and the wildfowl are varied. We like the great outdoors and We had lots planned during our stay between the 13th and the 17th of May 2013. The aircraft displays in the morning were outstanding and the walks along the estuary were very stimulating. St. Ishmael's parish church was really worth going to see with swallows nesting in the entrance porch and stained glass windows. Ferryside was outstanding and the museum outside Carmarthen on the A40 was impressive. I would recommend this park if you are looking for peace and tranquility. The Staff are superb, very helpful and accommodating. Even when we checked out, there was a lovely smile and gratitude for us staying at the site. We didn't do all the things we planned we ran out of time. Would go to Carmarthen Holiday Park.

we have stayed at this park a number of times over the last 14 years. however during our last visit there August 2010, we were very disappointed the park has gone down hill. Our silver chalet was dirty there was mould in the bathroom and there was a smell of damp, staff did arrive to clean it after two visits and phonecalls to reception. there was dog mess around the park, which i had never seen there before. Park Resorts need to invest in this camp not just give the clubhouse a coat of paint. The swimming pool needs a complete makeover, its advertised as heated, but was freezeing cold. we will not be returning to this park again, Haven are far better, and have stayed at a number of their camps with no problems.

Just had 3 nights in Carmarthen Bay in a Silver chalet. Was supposed to be in a Bronze but the beds and bedding were damp, the 3pc suite dirty and there was mould on the skirting boards so was "upgraded" to a silver. This was a little better but not much -the bathroom was dirty and again there was mould in it. The bar area was dirty and tatty and glasses were not cleared, nor tables wiped, all night. The fast food was awful. We wouldn't stay here again if we were paid. One plus point though, the staff were very friendly.

e only live 12 miles from Carmarthen Bay Park so knew the site fairly well. It is quite small, oldish and could do with a bit of TLC - but it is right on the beach - not much good for swimming in the sea thou, but you can sea fish there. Our Chalet was the Gold one, roomy, clean - not A1 but was near the end of season so some items hard to get realy sparkling.. Food in Bar area - good value and 'clean' . Acts in the Show Bar could be better and it would be nice if more fun and games for the 'tinies'.

Railway runs along side of the camp and Planes can be noisy - BUT great if you love to sit and watch them flying - grandson age 20 months spent ages waving to the pilots and thought the planes were great.

Soft play area is one of the best for upto about age 6 - would be better if they had a bigger one for over 7's as older children could enjoy themselves more.

WOULD WE STAY AGAIN - DEF: YES

It is NOT Butlins and will never be, if you want the top acts, lots to do then do not come here.

Good value 7/10

I have just returned from a break at carmarthen bay holiday park and was very suprised to read all the negative reviews! We had a brilliant time with our children (who loved sparky and the krew!) We had a gold chalet which was lovely and we were lucky enough to get a lovely view of the estuary from our patio door!

All of the staff were very polite and happy - even busting out a few dancing moves from behind the bar and reception, we checked in very quickly and were given our chalet early which was a great start, the pool was a nice temperature and the children enjoyed their dip. The food in the restaurant and the take away was good value for money and very tasty! The entertainments team seem to be missing a few members but worked extra hard to make sure all the children enjoyed.

I think that some of these reviewers need to remember that they are staing in a british holiday park - not disneyland!!

Thank you Carmarthen Bay - we will be back!!!

we have just come home after a week in camarthan bay . the caravans where filthy dirty,the bedding full of mud no frying pan on compaining the house keepers arrived but you could not see what they did in the little time they where there . we came with 5 other family's all staying in silver caravans and they all complained so it was not just mine .i hate to think what the bronze caravans are like .the entertainment was the same nearly every night the 1 night it was differnt was a comiedian and not suitable for families. the staff where very polite that was the only good point . plus we have all come home with cold's because the caravans where so DAMP . would not reccomend me and my family will not be returning ANY TIME soon .

We spent a week at Camarthen Bay from 14 August and had a great holiday. We had been fearing the worst having read some awful reviews following booking. However our Gold caravan was ready on arrival at 2.00 pm, clean and comfortable and perhaps in a better location being the quieter end near the entrance to the park. We had a lovely view across the estuary. We found the changing area of the pool to be clean on the two occasions we used it and the kids enjoyed the flume - I would agree however that the pool is now in need of modernisation as it is obviously quite old. We did not feel that the evening entertainment for the children was as good as the shows that we have previously seen at a Haven holiday park for example. Generally the park, bar and entertainment areas appeared to be clean and in similar condition to some of the smaller Haven holiday parks where we have stayed previously. We did experience some noise from the nearby railway track but this did not affect our enjoyment of the holiday. Nearby Kidwelly Castle, Pembrey Country Park, Cefn Sidan Beach, Pendine Sands and Tenby are all well worth a visit. We feel Carmarthen Bay is a great base for visiting this lovely part of Wales but maybe not for spending a lot of time on site.