FixMyCar - www.whocanfixmycar.com

I gave fix my car all the details of the job I needed done.

I recieved quotes and selected Fife Auto centre. I booked in the next available slot a week later and recieved a booking confirmation and messages that suggested they were from the garage confirming my booking and the quote for the Job.

When I arrived at the garage there was no record of a booking, the garage staff were rude and repeatedly told my there was no booking, the booking confirmation was not from them, the messages that were from the garage was in fact not from the them.

I gave the garage all the details I had including the booking confirmation and quote to be told even if I had a booking they would not be doing it for anything close to that price.

I agreed to leave my car with them to try and sort out the booking issue. I recieved a call from the garage later that day with nothing but excuses and passing the buck to fixmycar, I was also blamed for not calling the garage to confirm the booking with them despite already having a booking confirmation. I was also told my job would be around twice what I was quoted as a minimum.

Later recieved an email from fixmycar with a simple 'sorry our system sent you the wrong quote'

I have wasted a week waiting for this booking, I have damaged my car further driving to and from the garage on a wasted trip and now need to find a garage to do the job.

No-one will take any responsibility for what has happened and resolve the issue.

I suggest you avoid at all costs and find a local garage directly.

They recommend a Mecanic which installed a wrong gearbox and asked for more money than the original quote

Whocanfixmycar.com said they are not responsible even if recomanded the mechanic

Terrible disappointment

Now my car is off road

Please do not use this company. I used one of their mechanics, who turned up and then charged me for commission and VAT. I discovered that I had been changed the mechanic's commission HE should be paying to the company & VAT was already in the quote. I wonder how many people their mechanics do this to.

When reporting this to whocanfixmycar, they didn't care, have stopped replying to my emails, so they are obviously aware that this goes on.

I left a negative review, and their mechanic started making threats, turned up at my door with another man at almost 10pm at night. Police have been called twice and have now opened up a criminal case. I have all CCTV and texts from their mechanic. Do yourself a favour and take your car to a normal garage.

I recently had the unfortunate experience of entrusting my vehicle to this mechanic, and it turned out to be an absolute nightmare. I can confidently say that this mechanic not only failed to fix my car's initial issue but also managed to cause severe damage to multiple components of my vehicle.

To begin with, after paying a hefty amount for a clutch replacement, my car broke down with the same problem just a week later. This raised serious concerns about the competence of this mechanic and their ability to perform even the most basic repairs.

However, the horror didn't end there. When I finally managed to get my car back into their workshop, they had the audacity to charge me for the same parts and labor they had already supposedly fixed. It's clear that their primary motivation was to squeeze every penny out of unsuspecting customers like myself.

To my shock and dismay, upon receiving my vehicle for the second time, I discovered that the steering rack had been tampered with, resulting in dangerous handling issues. Additionally, the brake light switch was broken, causing the brakes to remain engaged even after turning off the engine. This blatant act of negligence puts both my safety and the safety of others on the road at risk.

Furthermore, the mechanic managed to introduce a leak in my gearbox, which not only compromises the performance of the transmission but can also lead to costly repairs in the future. To top it all off, they completely destroyed the arm ball joints, resulting in a constant and unsettling grinding noise while driving.

It's crucial for potential customers to understand the gravity of this situation. This mechanic operates without any regard for customer satisfaction, safety, or ethical business practices. It's astonishing that a business like this even exists, considering the extensive damages they inflict on vehicles.

I strongly advise against entrusting your vehicle to this mechanic. Not only are they unprofessional and unreliable, but their actions also border on criminal behavior. Please exercise caution and choose a reputable and trustworthy mechanic to avoid the distress and financial burden I have endured.

Take my experience as a cautionary tale and protect yourself from falling victim to this business.

Operations Officer has confirmed that even though you book a RAC mobile car service via the RAC website that they have subcontracted the service to Who Can Fix My Car!

Is this legal?

My service via the ‘RAC’ was very poor:

• A tyre tread was calculated at 5mm across the tyre, but an MOT 37 miles after the ‘RAC’ service calculated it at 5.2.3mm with a recommendation that the tyre is changed.

• My spare tyre was calculated 6.6.6mm but I do not have a spare tyre!

• The mechanic Reset my Service interval but I do not have this facility on my car.

• My car was taken to a Road Test which did not happen.

I complained to the RAC that I thought the complete service had not been carried out and it was not value for money, and they are not interested.

Very poor service from an organisation which I thought was a professional company.

I required a simple brake bleeding job. I was quoted nearly £600!!!!

The lowest was just over £330

I contacted Bmw who was less then the lowest here. This service is not fair on garages as it's them who get the bad reputation. You could say I had a lucky escape, but when one of the quotes was a garage I've previously done work for. I knew something was wrong.

Used them a few times. Very easy to use, no problems at all

I recently used CPS Automotive for a clutch replacement. They were excellent The work was completed on time a for the price quoted. I was kept informed of progress and the guys were polite and helpful.

I shall certainly use CPS again

What a joke

What a joke. The quotes were stupid and not confirmed when I rang the garages, and now I am getting silent calls from them on a regular basis.

Avoid

as a garage who was aprt of the network ,i can truely say do NOT use internet companies like this, they are just classed as the middle man with appauling customer care.

i would strogly advise you just call the garage direct and let them give you the best honest quote