BoxyMo - www.boxymo.ie

This company knows how to sucks customer`s blood inside law. If you claims, they will charge double money next year. You might think that your can change the company next year? They do not let you because they do not settle the claim before new contract. Do not trust km! Once you drive over 11000km, you have to top up 1500km (250euro).Custormer service is terrible. It looks like that one person copy and paste on the computer against more thatn 1 customer. I paid over 5000euro for 2year and I got only 1 years no claim bonus letter because contract does not finish it after 11000km is over. plz do not trust this company!!!!

Boxymo.ie

Received renewal 7××.54 euros.. i clicked to see what it comes with higher milage but since then its coming up as no quote. error.. This is worst bloody customer service ever in the whole bloody world.

Cheap insurance. Was with them 4 years. But this year renewal came. Same as last year premium. With extra 1 year no claim bonus same car. But same quote as last year. Xxx.54cents.

Then that disappeared from online portal. As you can only buy from online portal. So i have no other way but to contect them. Left 15 imassages. Went to live chat waited hours but no one will come up. You go to number 5 from 19 20. But it will freeze at 5. Will ask tou to request a call back. But no bloody call . 20days i waited and went to another local irish company. Paying extra €70 on local but happy with them as have office few blocks away. Stay well bloody away from these English scums.

Worst customer experience I've ever received. The staff are rude and unhelpful, the company messed me around about fitting the box on to occasions then hounded me after for documents. It is impossible to get any discussion or help from them other than what the staff have written on their sheet. The mileage is wholly inaccurate and the rewards are pointless. I was told on one occasion that I had travelled over 300 km even though the car was parked in a garage the entire time. To this I was told there could be a delay in the km being calculate but this wasn't the case. Overall I would not recommend Boxymo to anybody, even though they might be cheaper than other providers it is not worth the hassle or time you spend being abused, insulted and frustrated.

I got insured with boxymo on the 14/4/17 they sent there engineers out to my house on the 27/4/17 to fit the box in my car and they wouldn't allow the engineer to fit the box in my car they are trying to say I had springs cut in my car and that my car was lowered so I got a phone call the day after the box should have been fitted to be told they force cancelled my policy! After they taking a deposit of €800,

I went to a mechanic to get the car checked if my springs were cut and my car hasn't been modified in any way , I then went to the main volkswagan dealer because I drive a golf and 3 more mechanics checked my car and told me it was never modified and the springs on my car are standard volkswagan springs I contacted boxymo straight away by live chat because they wouldn't call me by phone and I explained to them that they are wrong and I can get it in writing from the main dealer and they still said no my car has been modified no communication with this company at all a total disgrace what they have done to me but I will 100% get to the bottom of it because I am been wronged and had my policy cancelled for no reason at all!!

Iv had many insurers over the years and this is by far the worst ever! My teenage son passed his test and this company came up cheapest but after taking the payment they tried to make things hard like forever asking for new documents with ridicolously short deadlines and threatening to cancel the policy! We done everything they asked and carried on being insured but then when it came to renew they wouldn't renew and didn't give an explanation only to say their 'underwriting criteria' had changed!!! My son never had an accident and each month he got reward miles for good driving so I don't get it as nothing at all had changed only my son got a year older which if anything should have made things better!! Also they don't take phone calls, really?? A company like this and customers can't ring and speak to someone! Very strange way to run a business, and when u request they call you it takes days sometimes! Customer service is bad and staff are rude! They should be investigated by trading standards!

There is not enough room here to describe how bad this company is. My daughter has just rang me very distressed. She is a young student nurse who needs her car and they have been absolutely dreadful. This company should be highlighted to an ombudsman or reported to the papers.

Avoid at all cost.....disaster to deal with by phone or by email,can't contact them by phone directly so need request a call which took 2 to 3 days for them to do there online system just as bad... The box in the car is not my problem with them, I changed my car twice while with then which they didn't seem to like at all, they seem to make up rules as they go along, the last time i changed my car they requested pics before putting it on cover....as for the mileage allowance isnt too bad once you don't go over it if do it will cost hundreds of euro for extra miles..i didn't use all my miles because if you change your car it can take them 6wks to fit a new box...so 6 wks of unlimited mileage...there's a tip for anyone who is unfortunate enough to be insured with this shower, AVOID AVOID AVOID

Never ever seen such a disaster service . Not one time around hundred times I try to get quote but no response , one big thing they don't have any call centre everything done online . If someone really have plenty of time for waste try dis disgusting company

In short,big fees for everything.Fee to set up DD, fee to change anything. Policy can only be cancelled by post. Rubbish customer service. Pay someone else for a normal unrestricted policy and peace of my and a stress freer experience.

I couldn't not recommend these people enough.

I purchased a car and filled out the transfer of ownership form, I got notice that they required car registration log book. I uploaded the copy of the original car registration certificate and transfer of ownership form and explained that I was waiting on the tax office to send it back in my name. The company to install the box in the car cancelled at the last minute and changed the date to a later time. I got notification that my policy was going to cancel and rang to explain the situation. I asked to speak to a manager or supervisor but was told that they won't take any phonecalls, I sent an email to the complaints department and heard nothing back. The documentation requests the car registration certificate which was sent to them but not accepted. They cancelled the policy with reasons being no box fitted and car registration not received, both of which were out of my control. I was told that they will be charging me a cancellation fee for a policy that I never wanted to be cancelled, but won't tell me how much. Don't bother telling me in a response to this to send an email to your complaints email account, I've already done that and had no response.

I have never dealt with such unhelpful people on the phone or been told that supervisors don't take any phonecalls.

I actually think I've had a lucky escape because I would hate to be dealing with them if ever I needed to make a claim.