The Crooked Chimney, Hatfield Area

nearly every thursday i go here now with various sized groups of friends ever since they started their vegetarian specials every thursday, the pub is lovely and the team are friendly and with this addition of vegie specials it wins for me everytime

Fixed price lunch menu is good value and their new menu is really nice

We go here maybe 3 or 4 times a week at the weekend it can get really busy week day evenings can be a little quieter the food is always lovely and the service sometimes slow when busy but thats understandable but is always of as good standard. The team seem really friendly

This place is a lovely pub, after reading the other reviews on here i didn't know what to expect, I've been going here frequently since just before chritmas, and I can honestly say that i've never had a bad experience. The staff are all friendly and helpful, the food is a good quality and the setting/atmosphere is just what you need when your looking for a nice decent place to eat or just go for a pint. Maybe i've just been lucky everytime i've been or maybe it's just improved a huge amount. I will return time and time again

Went there on a Sunday afternoon with 3 kids aged 1-4. Not many people there, but had a room almost to ourself next to a nice warm open fireplace.

Inexpensive, good food, quick and friendly service. Just what you need when you go out with kids. I've read very mixed reviews, but we will definately use this eagain.

I returned to the Crooked Chimney after a previous poor experience. I had heard good reports and was happy to give the bar a second chance.

There were three people in our party. The pub had a steak night promotion on offer - Two steaks, plus bottle of Wine for £25, My Colleague and I took up this option, the third member of our party ordered the Beer Battered Fish & Chips.

Service speed was Ok about 15 mins. Unfortunately all the meals were cool or at best luke warm, having clearly been stood for to long. The mushy peas from the fish and Chips were very dry and clearly reheated. One of the Steak dishes was missing the chips. Both Steaks were cool and very chewy. When we ordered the bottle of wine the bar had ran out of Wine glasses so instead offered us small beer glasses as an alternative.

When asked by the waitress (who was very nice) if the meals were ok, I said the meals were to cold, she offered to warm them up (presumably in the Microwave). We all declined the offer. Later after speaking to the Manger we were offered free deserts. We accepted and I ordered the Apple pie with cream. This duly arrived after 10 mins. Unfortunately the cream was off. Again I complained, and this timed I declined any more complimentary food. Any Pub or Restaurant that will serve up off cream should in my opinion be avoided at all costs.

we had a great evening meal here, the manager was great, food great, drinks great, service great, good location lovely old pub in herts, opposite brocket hall.

We had not been to the Crooked Chimney for some time due to hearing a few negative stories but some family members (remembering going 10 years ago)were keen to go so we gave it a try again. The food was acceptable for the price but not great. The really disappointing and almost shocking aspect was the service which was extremely poor at every point of contact. Amongst the highlights in service was when the only member of bar staff ignored the 3 groups waiting to be served at the bar and instead merrily finished cleaning the dishwasher whilst being quite aware of those waiting. It will be some while before we try there again!

My family of 5 and I visited the Crooked Chimney in Wheathamsted on a Saturday night in June 2010. In brief: extremely poor service, missing food and a side order of fly.

Firstly, on arrival at the restaurant we received a poor welcome from the bar staff. We had pre-booked a table but when we arrived instead of taking us to the table we were told to walk around the corner and find it. I asked the waitress what number table we were looking for and she said it didnt have one and did not offer any other advice. With an array of empty tables we decided to choose one that had enough chairs to fit us all. We then sat there for a while and were not offered any drinks. It was only when one of my party decided to go up to the bar to order our drinks that they said they would come to our table to do this. After another wait we finally received our drinks and had our food order taken. We then waited half an hour for our starters to arrive and were not provided with any culinary until we asked. We then had to wait a further 40 minutes for our meals to arrive. It was whilst eating these that we realised there were a number of things missing from our dishes. One of my party who had ordered the fish mixed grill, realised that there was no red snapper on his plate, even though it was stated in the menu. He was left with one small skewer of prawns and a small square of swordfish. Another member of my party was missing the pineapple from his gammon steak and another was missing any tomatoes from their dish. The steak dish was dry and luke warm. After waiting so long for the food this was a disappointment, especially as the restaurant was not particularly busy. I then discovered a fly amongst my hunters chicken and chips. We then spoke to the manager who seemed to lack confidence and did not seem to know what to do. He did agree to take two of the meals off our bill and offered some desserts, but after such a terrible experience we did not fancy waiting around (probably for a long period of time) and did not trust that the desserts would be satisfactory.

We will not be returning, and will not recommend this place to anyone.

SHOCKING SERVICE. WAITED 40 MINUTES FOR A STARTER . THEN ANOTHER 20 MINS FOR MAIN - WHEN WE GAVE UP WAITING ANDWAS TOLD FOOD JUST BEING COOKED.

WHEN ASKED TO SPEAK WITH MANAGER ,WAS TOLD HE WAS TO BUSY BEHIND BAR.

ASKED FOR MONIES BACK ( ATE ELSEWHERE )

WAITRESS WAS RUDE TO US .

WILL NEVER GO AGAIN

AVOID THIS PLACE AT ALL COSTS !!!!!!!!