Delightful Flora - www.delightfulflora.co.uk

I ordered the orange burst bouquet in the large size. The bouquet was delivered a day early but this is not my issue. The bouquet delivered had not one orange flower in it and did not reflect what was advertised in terms of size, quality, colour or freshness. I understand some flowers may have to be substituted but would expect these changes to result in a similar looking bouquet, not simply omitting the main flower shown on the website with more plain white daisies/chrysanthemum resulting in a bland and boring very plain display. There were 5 peach coloured roses but they were limp and turning brown and shriveled at the edges upon delivery, they look like they will be on the compost in a day or two. The one open lilly was damaged on 3 of its 5 leaves and looked very sad. In general the bunch looked like it all needed a good water. This was the worst bouquet I have ever had the misfortune to send to anyone. Value for money and product quality will lead to this business ultimately failing although I suspect the owners have a cheap supply line that they will exploit until the public become aware and stop ordering, so it may never have been a long time business plan.

AVOID AT ALL COSTS!!! This is the second time I’ve ordered from them for Valentine’s Day. The first time, they delivered a day late, and they’ve done the same thing again. USELESS!!! I placed my order three days ago, and who knows when the flowers will be delivered. I gave them a second chance, HUGE MISTAKE!NEVER AGAIN

Very misleading pictures of flowers on website are nothing like you recieve disgusting from a company no card arrived either I'm not happy nor.is wife.

Should have read the reviews before purchasing, but thought I would receive better service from a smaller business. Don’t waste your money. They advertise next day delivery and don’t make it obvious it’s only before a certain time, then allow you to select a certain delivery day but tell you after the fact that this wasn’t guaranteed. Considering bouquets are fragile, usually for an occasion and are needed on SPECIFIC DATES, you would think delivery dates would be taken seriously. Now had to purchase elsewhere and I’m chasing a refund. Do better, or people will purchase from the bigger companies.

I ordered flowers to be delivered on 31st December 24, had tracking details and were posted on 30 th by Royal Mail,didn’t arrive until 2 nd Jan 25. Have emailed company 4 times and no reply,they just kee Sending junk emails to order again. Absolutely disgusting company,first and last order I use them for. All they needed to do was apologise and make there excuse,but flowers turned up looking like dead. &30

Flowers arrived late, so they were dead on arrival the balloon we included was deflated.

They sent the wrong bouquet, we expected red and white roses but got a multicoloured bunch.

The replacement bouquet arrived with no note or balloon, even though it's not our fault the first didn't arrive. When I said I was informed this would happen and I wasn't happy they simply replied "ok".

Shocking behaviour and I would avoid at all costs.

Please listen to the reviews and don't order from this company. They arrived 2 days late and are nothing like the photos. This company are wrongfully advertising what they are actually selling. The flowers look like they're from the local garage for 3.99. Terrible. How does this company sleep at night.

ordered flowers for someone's big birthday and specifically ordered large bouquet just to avoid the disappointment as we all know how the small flower bouquets can look like... Well this was one of those. I have been sent a picture of the flowers with a note saying thank you for the flowers from the person that i sent it to and i almost died from embarrassment. It was not even close to what i ordered. I understand that some of the flowers might of been still closed up but it was literally sad to even look at it, it looked empty... i wish i could post a picture here... I contacted customer support and all they kept saying that we inspect all the flowers before we send out to the customers and there is nothing wrong with it. Well if that's the case you need to sack whoever inspect the flowers as this is unacceptable. I also asked for the refund and said that i can send the flowers back if they want it, but that matter has been completely ignored. I am actually so disappointed that i really don't want to leave it like this. Please avoid ordering from this place...

I bought these flowers and was so embarrassed when my friend sent me a picture of what they got compared to what I paid for… pictures arnt the same as the flowers and was so embarrassing.. when I sent the pictures in thwy brushed me off saying they were accurate … wish I could share the pictures with you.

Upon looking to leave a bad review I noticed more amd more complaints

I ordered a bouquet for my 80 year old uncle's birthday It was not delivered on his birthday OR the day after

It was dumped on his porch 2 days later.

I was refused a refund unless he took it to the post office and mailed it back.

He is disabled.

These people are a disgrace. Do NOT use!