Santa Ponsa, Holiday Center Hotel

After spending 3 hours on the shuttle bus we arrived to very rude unhelpful staff. We we allocated an apartment on ther 4th floor with no lifts. The appartment was in much need of a make over and was filthy, and was more like a 1 star not A 3 star as booked. The food in the restaurant was disgusting and was inedable making all four of our party ill on the first day. Over an 8 day stay we soent 800 euro just on food, which was not expected on an all inclusive package.it was advertised as a family resort, but there were drunken hen and stag parties with inflateable toys running riot. There were no snacks available through the day without cost. The bar staff we aggrieved to give out drinks and were very rude . Overall dreadful holiday steer well clear.

The holiday center apartments in Santa Ponsa are a good base for exploring the Island.The poolside bar does really good breakfasts and snacks and their prices are very resonabile. The hotel should do more for families with small children by putting them in the ground floor apartments.The entertainment could be better. A kids club durning the day would go down well.The swimming pool is a good size.The hotel does give you a key to an apartment on your last day so you can get a shower which was great.Felix does his best with the resourses he has but loud booming music all day by the pool you could do without.Needs to be updated by supplying hairdyers etc. But room had a fridge microwave and toaster and keetle.Air con is 30 euros a week and in Aug and Sept you will need it.