East Midland Trains

The Skegness to Nottingham train is always terrible , with having woefully inadequate luggage space for people returning from holiday, but this morning it sunk to lower standards. Cancellation of an earlier train meant that it was already full when I got on at Wainfleet. Lack of luggage space meant it was now blocking doorways. More crammed on at Boston, then even more at Sleaford. It’s almost like being in India, but without the farm animals.

My partner inadvertently left his briefcase on a train this evening. Market Harborough station went out of his way to help him retrieve it. He contacted staff on the train, they had it transferred to the next returning train and within an hour we had the bag back. Excellent service. Thank you.

Wifi doesn’t work on board, couldn’t even send an email. Writing this review using my mobile data..

No first class lounge at St Pancras.

Staff have been lovely and helpful but the train needs investment, why offer a first class ticket when first class is what standard class used to be 10 years ago. I guess I bought a first class ticket to not be sat on the floor in the corridor further down the train.

I travelled from St Pancras to Nottingham on Wednesday 22nd February and the journey was a nightmare. Filthy seats and rotten banana peels. The staff onboard looked like lifeless money-grabbers. If I must travel again, I won't be stepping on any of your trains. Disgusting!

I went to Skegness via Northampton on the 9th of may 2022 I caught the train from Northampton ok it was when I caught the Skegness train at Nottingham railway station platform 2 we left on time but the problems was we got to Grantham railway station and just left but reversed back onto the Grantham railway station stayed for about 10 or 20 mins and was informed that our train would terminate at Boston railway station and buses would be provided they would be at the station at 13-00pm we arrived at 13-10pm to no buses or any help all he did was point towards the footbridge or via the level crossing to other side about 600 yards I had to take my luggage via the level crossing and being asthmatic and heart problems I nearly collapsed a member of the public helped me to the other side.

Me and 3 others shared a taxi to Skegness and when I finally got to my hotel I was ok at first but the following day the 10th may 2022 the hotel staff called me a ambulance due to the stress caused by east Midlands railway I had to cut short my holiday due to being in Lincoln county hospital

I returned the following day back home as I couldn't return to the hotel due to then not knowing how long I would be in hospital

Very over crowded trains, very dangerous health and safety not interested in customers at all needs new management from the top down full overhall

The train has been on time twice in 14 days. Great timetable you have !!

I mistakenly took the wrong case from the train, at DERBY, and didnt realise until I left the station, I went to see station supervisor, who was amazing, arranged for my case to leave the train at next stop, for me to collect, and sent on the case I took, to Leamington spa, for the passenger who owned it. I fully recommend and commend the station superviser for his actions, He was courteous, pleasant and efficient even if he did call me a 'Little old lady' , service like this should be rewarded

Evening train from Nottingham to Mansfield. An aggressive drunk groping young women and being intimidating towards his own partner and others was not removed from an overcrowded train. The staff had no idea how to deal with the situation and left it to other passengers to try and keep the peace.

Really bad WiFi service and unfriendly staff. The train is too compact hence it becomes difficult for a person to move around suit cases or sit with decent comfort considering the price one pays. It’s extremely over crowded and passengers constantly complain and act rude with others over seats. The train doesn’t do justice.

I would never want to use it again.