Insurance Republic - www.insurancerepublic.co.uk

Please avoid this company! They’re quick to take your money but when it comes to paying out they will find a way not too ! Their customer service is atrocious! I would avoid at all costs

Broke my leg on hiking holiday. Required surgery. Not covered due to my age despite having paid extra to cover level 3 hiking. Be careful to read the small print.

I was very pleased with the price I paid for my annual travel insurance initially. Unfortunately I had surgery which occurred mid policy and I believe it could increase the cost of my travel insurance. Therefore, I informed and asked Avidia if I needed to pay additional premium to allow cover to continue.

Avidia were unable to provide cover even though I offered to pay additional premium. In the end, I had to cancel my travel insurance without any proportionate refund of my premium.

Avidia need to be more flexible.