Duet Store Card

If anyone out there knows the answer. " when did Sainsbury's stop taking duet cards"

us to be able us in clarks store but not now an there only one other shop that takes it an u dont need it for food shopping

You say " IT CAN BE USED ANYWHERE THE DUET SIGN APPEARS "- great that means you have to search the shopping malls - I dont think so. You should supply lists of the shops/stores so you can PLAN using the card IN ADVANCE. You say partners are Argos, Asda, Currys - is that all? I have used it a Clarkes Shoe shop - so there must be more shops. Why not include this info on the account letter. If this info is online - I couldnt find it after an hour or so searching,

I have had a Duet card since 1980 (when it was a Hornes card) and have a direct debit of $20.00 per month paying in to it. This used to be quite handy and it meant 'no interest' purchases at HMV and some Gents outfitters. Since HMV disappeared from my local high street a couple of years back, and all the associated menswear outlets seem to have gone out of business spending on the card has been limited so a healthy balance has accrued. After checking the creation.co.uk website I was glad to find that Currys PC World accepted it, so trip to the local store, purchase a laptop and hand over the card. After 40 minutes of personal embarrassment I was told that the card was not actually accepted. Got home (without the laptop which I was really only buying to use up the cards credit) and called the Creation Customer Service number to be told that I was going to be charged 9p per minute on to of my normal phone charge and got through to their helpdesk to be told that despite Currys being on their website it was at the discretion of the store as to whether they accept it. I asked where the card was valid and got told 'where the sign is displayed'. A less than helpful answer. I asked for the balance to be transferred to my bank account and the card cancelled which they performed without and quibble. I was then asked 'why do you wish to cancel your card?'.

God give me strength!

You can't use it in all the stores it says to use it in

I have been using my card for the last 12 months especially at sainsburys online it was brill, but all of a sudden sainsburys no longer accept Duet it was really embarrasing, iv tried other shops listed with the duet sign but nowhere really disapointed, i dont get out and about much so i shop online a lot, but now i just cant find anywhere that accept it. i spoke to a representative of sainsburys and was made to feel stupid

I got a list that these are the stores ...so went to a famous jerwerllery store ernest jones which on the list. Only for the manager to say they dont accept.so came home fuming and rung duet card only for the rep to tell me over the phone that its upto the stores discretion to use it or not we cannot force them.sooo my question is then give us a list wher we can use the card its misleading by using a certain company name.i also checked on ernest jones website and it stated that they do accept duet card so they are also either no knowledge of the staff not knowing or misleading again.

well got my nstore card after been told it can be used in up to 800 stores in uk when its comes to finding out where to spend you cant find other than sainsburys and quiz absolute load of rubnbish

Used it once in JJB but when I tried using it again was told they did not take this card.

I have had no problems with my duet card as yet. I pay monthly direct debit. I can use it in a number of shops such as mandco, JJB sports, Brantanno. I can view my account on line. I can also use this card to get cash. It is a little like a credit card and you sometimes receive offers with the statement.

The only downside that I have found is that my on line account was blocked when I cancelled my card and I could not make a payment on line until my new card had arrived. Payments can still be made by phone.