Stag Reisen - www.stagreisen.com

Stag Reisen - www.stagreisen.com

User reviews
1

Customer Service

3

Quality of website

2.6

Value For Money

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Stag Reisen - www.stagreisen.com

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Stag Reisen - www.stagreisen.com
2.33 3 user reviews
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1

Customer Service

3

Quality of website

2.6

Value For Money

User Reviews

erenynabilrezekalla
1

Value For Money

It Was Supposed To Be A Fun Weekend And It Turned

It was supposed to be a fun weekend and it turned out to be miserable.

We chose to book our activities and accommodation with Stagreisen, they were extremely professional over the emails, but when it came to reality it was a different story.

The accommodation was way more expensive than if we booked it on our own, with very low hygiene standards.

we asked for a refund we were told yes and after than they called back and said no management didn't approve.

We had to cancel our activities go through the hassle of booking everything our own and we weren't refunded. we ended up booking the activities for a cheaper price.

one of the worst service ever.

MoNagi
1

Value For Money

They Were Very Good In The Communication By Email

They were very good in the communication by email and i knew they were charging more than average in accommodation but i just preferred they organize everything for my friend’s bachelor!

Later when i arrived i discovered that the accommodation was not just over priced like i knew it was but it was also one of the worst!

I was basically paying more than what you would for an average good airbnb or apartment from booking.com but for a bad hostel (which i discovered it is when i arrived)!

The place was dirty, dusty and messy, stained sheets and dirty towels, beds were so tiny and i was even promised that the apartment had two bathrooms but it had only one small unclean one!

There were bugs and dirt falling off the ceiling windows while i was sleeping!

I decided to check myself out, pay for the night i stayed and inform them that i will be staying somewhere else and would like to just do the activities i booked with them to save the bachelor party and not lose the 2 days looking for good apartment instead of enjoying the time with the group.

I would just like to mention that i booked an amazing 3* apartment which can’t even be compared to that other place and it was 30% cheaper for an instant booking on the same day in a weekend, i would have got that even cheaper if i booked a month in advance!

However when i did that, they cancelled my reservations for everything and informed me that they cannot just give me the activities!

I started rushing into booking activities by myself to try and save the day for the bachelor which i managed to partially do.

They later offered me a refund but then backed out and just informed me towards the end of my trip that they will keep my 190 Euros deposit as cancellation fees which i am sure they didn’t pay as penalties because i have spoke with the people who conduct the activities there!

Although they had a nice tone in the beginning of the problem and although i tried several times to just comvince then to help us with the activities, everything changed towards the end!

I feel like i just got robbed through a well-designed plot!

I spent my whole weekend that was supposedly planned a month ago figuring out what we will do in the next hours.

I had 8 friends coming from 7 different countries for this bachelor and i kept trying to save the day because of this manipulative treatment i received and i even got robbed at the end!

I highly recommed you go online and search for each activity you wanna do in Prague and book it on your own. There are multiple websites with extensive excellent reviews for each single activity they do and Stag Reisen doesn’t even offer you better prices as you would imagine!

Finally no matter what you do don’t ever book accommodation through them, this is where the real problem is for sure!

kate85

Best Hen Party

Very good guide,very fun.Very accomodationg helped us find nice bars/restaurant.Gave a good bar and know local hystory.Had great fun and enjoyed the fun with him.Thank you!

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