Bowmeows - www.bowmeows.co.uk

Bowmeows - www.bowmeows.co.uk

User reviews
5

Layout of shop

3

Quality of service

2.7

Value For Money

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Bowmeows - www.bowmeows.co.uk

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Bowmeows - www.bowmeows.co.uk
3.67 6 user reviews
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133%
5

Layout of shop

3

Quality of service

2.7

Value For Money

User Reviews

fr123
1

Quality of service

1

Value For Money

Don't Touch Them With A Barge Pole!!

They may be one of the cheapest but they are most certainly not worth it! The products arrive NOT as sold and the boxes are very damaged with the contents falling out.

When you approach Bowmeows to either get a replacement or your money back they are very good at passing the buck to their supplier and worming their way out of all responsibility.

Their suppliers tell you to go to the provider and Trading Standards say that it is the provider who holds the direct responsibility with the customer and not the supplier. However, Bowmeows just want to get rid of you and they have the most cunning and devious methods of business practice that I have ever known. You will never get your money back or a replacement so PLEASE don't touch them in the first place. Not unless you want a whole lot of agro and be heavily out of pocket!!

1
Olihutch

Hi from Bowmeows, we tried to collect this order but were advised that the product had been disposed of which is why it was difficult to resolve satisfactorily. I believe, from memory, they looked / were different to previous smoked bones.

Our usual process with an order of this value is to recover the goods and refund the customer as per Distant Selling Regulations.

Hope that helps explain the situation.

erica777
1

Quality of service

3

Value For Money

Very Poor Customer Service

I originally wrote my review in 2013 and was very happy with bowmeows but have since stopped using them as there customer service was terrible, saying things had been sent out when they hadn't not updating me when products were out of stock. I won't be using them again.

Guest

Highly Recommended

I've been using Bowmeows for years and I've never had any problems. They have excellent delivery service, quick, on time and always well packaged. They are well priced in the market, pass on offers frequently and I would not shop anywhere else. I do price comparisons to make sure I'm always getting a good price, and I cannot fault them.

Mrs Elaine Clark

erica777

Excellent Prices And Service

i have used bowmeows for quite a while and always find their prices are very competitive, also the customer service is excellent, they are very efficient, helpful and friendly.

2
erica777

since writing this review I have stopped using them as I have had very poor customer service, saying things had been sent out when they hadn't, not replying to emails etc.

dannycom

first time i have used bowmeons ordered a week ago.still waiting for items tryed ringing email never get a reply really poor service never use again yes are cheap but now know why as you never get your goods sent out.

CharlieBlow
5

Quality of service

5

Layout of shop

5

Value For Money

The Cheapest And Best!

I've been using bowmeows.co.uk for a while now as they're consistently cheaper than any other online store. The goods always arrive well packaged the next day (if ordered before 11am), and delivery is free if your order is over £30.00. They also supply you with a tracking number for the courier, which is handy. Never have I had a problem with either incorrect or damaged goods.

All in all, a delightfully stress-free experience!

Guest
5

Quality of service

5

Layout of shop

5

Value For Money

A Brilliant Shopping Experince - With The Best Pri

A brilliant shopping experince - with the best price for 'Barking Heads' that I've found anywhere online.

Having previously had some dreadful experiences with online pet food suppliers I was overjoyed to discover www.bowmeows.co.uk

An attractive and welcoming website that is easy to navigate, very competative prices with S&H included, checkout via Paypal possible, and most importantly, friendly and helpful customer service - even when I queried a price increase and asked if they could price match my previous order they couldn't have been nicer about saying no ;-)

I can't imagine why anyone would shop anywhere else.

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