Able Group Reviews - www.able-group.co.uk

Plumbing Service - he came and fixed broken pipe but damaged seperate previously watertight (for over 3 years) main heating pipe in process by smashing floorboards with a mallet (no power tools or check what was under the floorboards first). All other pipes were fine except the one under the floorboard smashed with a mallet multiple times. Make sure you record/video if in your property as both Able group denied they caused the damage and wanted to charge >£500 to fix the pipe he broke. A low quality company all round.

Really good service door was locked shut and broken. Man arrived promptly and professionally opened the door without damaging it. Removed the damaged lock and explained what had gone wrong and how to fix it. Very reasonable price too.

You do have to leave card details when you arrange the visit ie before you find out what happens when the person arrives, but at least that means there is no need to pay the chap who comes to the house.

Efficient descrete & prompt service. Minor niggle that follow up appointment did not offer option of a preferred time slot. Problem resolved fully with just 2 visits.

The Able Group Locksmith arrived promptly and took time to check whether our lock could be mended rather than replaced. He explained the problem and fitted a replacement lock, showing us why the old lock had failed. We appreciated his patience.

Excellent service from start to finish. Great understanding of the problem from my initial enquirey. Our plumber arrived within the timeframe quoted and did an excellent job in fixing the problem. Very impressed with the overall service.

Will strongly recommend to friends and family

My family and I were sat in our little garden enjoying dinner when lo and behold we had a visitor...a little (aka quite big) brown rat, strolling along the edge of our flowerbed hunting for his own dinner.

A quick google and we found Able, who were able to come out, identify possible entry points and lay down some poison. They explained exactly what they were doing, and what we should do in the garden for the next couple of weeks, and then returned a fortnight later to collect the traps. No signs of any rats since then, so unless someone in my home is being Ratoutilled then I hope we are sorted!

Thanks, Able, much appreciated.

My initial call was handled efficiently and a time for the visit was arranged for the same day. Pest controller was knowledgeable and explained what he was going to do.

The treatment has been successful

Very friendly call centre, very efficiant, they got someone out to me in just a few hours! Cant fault the service!

I wish to praise the positive and speedy response to my request when I returned from holiday to no hot water. Using my Checkatrade leaflet always to hand, the first attempts failed to reply so third time lucky with Able Group. I was totally impressed immediately as the Receptionist said it could be dealt with on the same day. What a relief to say the least. By 3.30pm two young very presentable lads made themselves known and listened to my plea for help. Of course being well trained and experts in their field it was not a problem for them to resolve and put me at ease at the same time. While one was working on the combi boiler the other was checking every radiator in the home. By this time and within a short hour of work I was so very pleased that my quite urgent need had been taken care of and that I could relax back in my comfort zone. Indeed I was impressed from start to finish. Just to add the invoice was reasonable making me feel even better!

Water leak in airing cupboard at 6pm on a Friday evening. Our usual plumber was not available. We rang for an emergency appointment and the plumber from Able was with us within an hour. He located a leak a knew exactly what to do. Drained the heating system to prevent further water damage. Very efficient and friendly service. Wouldn’t hesitate to use the service again.