Bestway Fast-Set Pool - 10' x 30"

I have previously had a 10ft Intex pool which was brilliant, however after heavy use was in need of replacing. Whilst shopping I came across the bestway 10ft pool which by design and price was very similar to our old intex. Be warned the picture on the side is where the similarities end, the quality is no where near the intex pool, it felt much cheaper. Knowing it only had to last a few weeks over the summer I wasn’t to concerned so filled this for the kids yesterday, same garden l, same place, however I noticed as it got about 3/4 full that it was leaning and sagging on one side. I had set this up exactly the same way as the old one but the weight of the water just seemed to be rolling the side wall over (something that never ever happens on the intex) and by this point the weight of the water is to much to do anything about it. Last night and this morning we have had two complete collapses of the side water losing substantial amount of water. Will be binning it later and will order a intex replacement. Save your money and buy an intex in the first place.

If you are putting this on a deck or other 100% level base you may be okay, but if you're putting this in a yard that is not 100% flat (whose is?) then you are totally screwed. We have now spent 3 days filling, draining, putting dirt and sand under the low sides and then re-filling, just to have it become un-level again over night and have to drain and start over again... How much water are you comfortable wasting and how many hours and extra time do you feel like dedicating to a temporary pool? In my opinion for this much work and extra cost we have ended up putting in so far buying a permanent pool would be way more worth it. Neighbor got an actual pool and it was dug out, set up, and ready to go within hours... we're now almost a half a week in trying to make this awful sad excuse for a pool work. If we hadn't bought it at a Kmart going out of business (final sale) I would be returning it for a refund. DON'T WASTE YOUR MONEY!

If this is customer service then Bestways have a lot to learn ?? Ordered 10ft pool on Monday and paid extra for delivery 1 to 2 days so expected delivery at the latest on Wednesday ..... On Wednesday didn't receive any notification of delivery ..... strange so called Bestways customer service and was told yes it will be delivered today Wednesday. Received an Email at 3pm saying we have refunded your delivery charge ? No mention of when the pool was going to be delivered though . I then phoned them and after 10mins waiting I was then informed the pool hasn't even left the warehouse and should expect delivery not on Thursday but sometime on Friday ... Shocking so called Customer Service !!!

Bought for the grand kids .

level ground not needed as we have a decking area that is as flat as a pancake .

The volume of water the pool takes is too much for the single inflatable ring to hold Up, this lead's to the sides bulging and pulling the ring ever lower until the water empties it's self.

And just to make things worse bestway say it should not be used if it is in direct sunlight, as the material will stretch.

So if you want a useless bit of plastic that bulges when you fill it and flood's your patios constantly buy a plastic bag ,it's cheaper and does the same job.

Bestway Fastset pool. Faulty from new.

Setup exactly as pef instructions. Found a seem was leaking once filled. On a water meter, so unwilling to takeout all the water to return the product or to make a proper repair.

Bestway customer service failed to respond.

Avoid this brand.

So sadly hard to rate it overall as didn't get to use it on the hottest day of the year. It wouldn't stay inflated, so couldn't fill it - two upset kids. I would hope it was a one off fault, but when I called to flag it, I was advised very long call queues on their customer service line so maybe not the only person with a problem??

This is the worst pool ever. This pool as always lean 2 One Direction no matter how level the ground it's I feel this pool is a defective one and I would advise no one to ever buy one. Then maybe the quality will come up. And for the ring with a air as always leak so I had to constantly keep filling it up. Due to the fact that's cool who's winning it was dumb most of the water out. This was nothing but a piece of junk

The title says it all, no filters available for this product. Very frustrating to say the least. Go with the Intek brand pool, their filters and parts are readily available.

The set-up, liner and ladder are average but the pump is too weak, it will not circulate chemicals properly which has caused me to overspend to maintain chemical balance and control algae. I've owned this pool for two months and am dissatisfied. I owned an Intek pool before that had a strong pump and never had the problems I have with this pool.

We bought an 8' pool last year and have been pretty happy with it. I made the mistake of trying to buy some accessories for it recently. Bestway use DX for deliveries who seem totally disorganised. They failed to deliver 3 times and then delivered to the wrong address. They keep you hanging on for ages on a premium rate number. I estimate I've spent around £10 on trying to sort out delivery. I tried to complain to Bestway. They don't answer the phone, but keep you on hold forever with a bewildering array of options given to you on recorded messages. I sent 3 emails to aftersales and have not received one reply. Having now finally got the accessories, one of them has parts missing and broken. God knows how I sort it out when Bestway ignore their customers.