BT Sport

Hi i just phoned BT Sports fault line and was assisted by a really pleasant helpful

Repair man.

We are both in our late 70’s and are quite technically challenged.

Your engineer was extremely kind and patient whilst explaining what procedures he was taking to correct

The fault and had it working in no time.

Just wanted to say Many thanks and say we would highly recommend your services to everyone thanks to

This excellent member of staff.

Best wishes

Absolutely horrendous customer service. They do not send monthly bills for "passes" because they are "passes". Arbitrary way to try to maximize value of their customer base who are stuck dealing with this horrendous service. Absolute embarassment.

Just cancelled when it dawned on me how poor the summer content is.

Baseball and a load of cheap documentaries.

Terrible value for money

Will not be back

When will BTSport review the standard of commentary on their MOTOGP presentations.

The present commentary team are in my opinion dreadful. They will drift off and just talk garbage during a race. Their conversations are something you would conduct down the pub on a Friday night, little on the action happening in front of them. A certain person is self opinionated and has little skill in commentating.

For me it completely ruins the entertainment and quality of the DORMA footage.

Hopefully when TNT get their feet under the table they will see where the improvements can be made.

Than you.

It’s the exciting tense final of the All England Badminton Women’s Singles Semifinal. It’s 23-22 in the deciding game. It’s match point. Who will win. Who knows? BT Sport goes to an advert break and misses it! What a complete shambles. When we return and the players are leaving the court the commentators don’t even know the audience has missed it. Why would you pay for such incredible incompetence?

Been trying to log on to my BT app for 2 months now and still the tech lot can't solve the problem. ID003 keeps coming up. I have changed my account many times. Just going around in circles. Getting stuck between EE and BT.

I have no problem with Sky.

Watching live football. Commentators with far too much to say. Constant talking over game, often stating the obvious and raising totally useless facts and figures. Made even worse by second Commentator doing exactly the same. Many years ago the viewer had the opportunity to mute the Commentators and just have the crowd as if you were at the game. Having to mute sound completely. Awful

For goodness sake BY sport please review and remove some of your RU commentators especially Austin Healey. Every time he is commentating we have to turn the volume off because he ruins the game. He supposedly knows it all, can't stop talking, is always giving rubbish opinions. It was refreshing watching the Six Nations on BBC and ITV as their commentators commentated professionally. I do not pay money to you to have to turn the volume down and I will be cancelling my subscription very shortly. One other point all friends who watch your RU have exactly the same opinion of this person

I bought one month’s viewing to watch some games that were scheduled. I cancelled the subscription in good time and received confirmation. BT later messaged me to tell me they had taken another subscription from my account in error” and it would be replaced in 2-3 days. It wasn’t. Still waiting, 2 weeks later. No reply to any messages I send. It wasn’t an “error”, it was “illegal” and these incompetent bar stewards don’t care.

UPDATE: 2 Nov 22. Surprise, surprise! These incompetent people have taken another £25 from my account. I am still unable to get any response from them. Don’t trust them.

Date of experience: 04 October 2022

Can you stop the use of female commentary on men's football it is completely spoiling the match